Google admits Chrome bug responsible for crashing MacBook Airs


Shortly after release of the updated MacBook Airs, a number of users reported that their machines were frequently crashing. Gizmodo noted this week that the issue was caused by the Chrome browser. One Genius technician said that the problem was "the specific combination of Intel HD 4000 chip + flash + Chrome." Moreover, Google has recently accepted responsibility for a kernel panic issue on Apple's new MacBook Airs. Apple is aware of the issue and planning to release a patch soon.

Google issued a statement on Thursday acknowledging that it had found a "leak of graphics resources in the Chrome browser" that has been causing a kernel panic on the new MacBook Airs. The company is working to "find and fix" the cause of the leak. The announcement comes on the same day that Google launched its Chrome browser on iOS.

"We have identified a leak of graphics resources in the Chrome browser related to the drawing of plugins on Mac OS X. Work is proceeding to find and fix the root cause of the leak.

The resource leak is causing a kernel panic on Mac hardware containing the Intel HD 4000 graphics chip (e.g. the new Macbook Airs). Radar bug number 11762608 has been filed with Apple regarding the kernel panics, since it should not be possible for an application to trigger such behavior.

While the root cause of the leak is being fixed, we are temporarily disabling some of Chrome's GPU acceleration features on the affected hardware via an auto-updated release that went out this afternoon (Thursday June 28). We anticipate further fixes in the coming days which will re-enable many or all of these features on this hardware."

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Written by Svetlana Osipova

Friday, June 29, 2012. 11:11

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