News tagged ‘Apple’

Apple has published an official public letter of response to concerns about the iPhone 4 signaling problems. Some would say this is very nice and great. Others would complain this is just a cop out. Well, at least we see that Apple is aware of users' problems. Apple claims, that it's just a software problem of calculating how many bars of signal strength to display. Apple says there is no hardware problem.

Here it the full letter:

Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

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Some people think that Apple should be handing out free cases to keep its loyal customers from going on a strike. But no such thing happens, and most users are stuck with the only official solution to spend $30 on a bumper for their iPhone. However, what you need is just a little ingenuity.

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The Facebook application for the iPod touch/iPhone is now compatible with the iOS 4. Other new features are icons in high resolution, fast switching and also Korean/Russian localizations. There were also several minor bugs fixed.

Facebook is available for download from the App Store for free.

The antenna problems of the iPhone 4 are still there. More and more people come across it, and in this video you’ll see the result of one simple touch that completely stops web-page loading.

The problem with the iPhone is not just about it not displaying the signal bars but actually about the real data loss. Quite simple: you leave your iPhone on the table and it loads the web-pages at a normal speed. You touch the problematic area, and the web-page stops loading.

Since the fault is in the design – the antenna is located all around the phone, and it’s quite hard to avoid it unless you have a case for it – at some point the problem is sure to affect everyone, unless you are very close to a cell tower.

While the iPhone is a great invention, at least 40% of the buyers have admitted that they are experiencing this problem, and in the UK the figure is as high as 93%. Apple hasn’t provided any solution yet, except the advice to buy a case or to hold the device in a different way.

In the full-page Motorola advertisement in The New York Times doesn’t hesitate to refer to the iPhone 4 signal loss problems:

"And most importantly, it comes with a double antenna design. The kind that allows you to hold the phone any way you like and use it just about anywhere to make crystal clear calls. You have a voice. And you deserve to be heard."

Not the first case now! Seems like Apple is providing plenty of material for their rivals!

One of the main features of the iPhone 4 is the ability to record HD-video in 720 p. However, users have discovered that in order to get the video off the iPhone you have to connect the device to the computer and download the file. There are simpler solutions of course, such as sharing the video via e-mail or MMS directly from your iPhone or uploading them to YouTube or MobileMe, but in the process of compressing the files lose greatly in their quality, making the HD-option rather useless.

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Apple announced yesterday that applications targeting to iOS 2.x will no longer be supported. This means that apps for iOS 2.x will be rejected during approval process. Developers are encouraged to re-build their apps in Xcode and set the target to iOS 3.x or later so they will not run into submission or app removal issues.

BGR have got internal Apple docs related to iPhone 4 antenna problems. So here's what Apple representatives are supposed to follow when you call about your reception troubles:

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iSuppli, a market research company, has figured out that a single iPhone 4 16GB cost $187.51 to produce.

The most expensive part of the device is the “retina display”, with its price standing at $28.50. According to iSuppli, it may have been produced by LG Display. The iPhone 4’s A4 processor cost about $10.75 and was made by Samsung Electronics.

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According to Apple’s statement, the company has now sold 1.7 million iPhone 4s starting from Saturday, June 26 – the day of the official launch of the device.

Steve Jobs says,

This is the most successful product launch in Apple’s history. Even so, we apologize to those customers who were turned away because we did not have enough supply.

Come to think of it, it’s almost crazy: 1.7 million with not enough stock to satisfy those who turned up without any reservation, with ordering problems, a rather sluggish advertising campaign and a launch limited to just a couple of countries worldwide.

The iPhone 4 is indeed a something of a miracle.

Although it was for the most part overshadowed by the hysteria over the new iPhone 4, Apple had another “new” launch last week – the $99 iPhone 3GS 8GB with iOS 4 support.

Well, obviously it’s “last year’s model”, but just a couple of days ago it was still the best iPhone in the world quite capable of competing with much newer devices. Now with the help of iOS 4 iPhone 3GS supports folders, multitasking, and other cool features, and it’s only for $99.

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Professor Gert Frølund Pedersen probably has a new catch-phrase these days – “I told you so”. The expert from Denmark's Aalborg University actually predicted Apple’s signal loss problems 2 weeks before the iPhone 4 was even released! In his interview recorded on June 10^th the Danish professor said that he wasn’t too impressed by Steve Jobs’ claims that the new device would have better reception, and predicted that the contact with flesh would lead to undesirable consequences in the signal quality. Here’s the quote:

The human tissue will in any event have an inhibitory effect on the antenna. Touch means that a larger portion of antenna energy becomes heat and lost.

Research results from Aalborg University have already proven that more than 90% of any antenna signal can be easily blocked by holding it in a certain place, and direct skin contact might only make matters worse. The best solution is to have 2 antennae in different parts of the phone so that when one of them is blocked, the other can still pick up the signal.

Congratulations to all iPhone users. iPhone 4 has been successfully jailbroken. iPhone hackers @planetbeing and @chpwn has managed to get root access on the device using @comex’s userland jailbreak method. However do not expect new jailbreak utility soon. @p0sixninja has confirmed that it cant be released in its current shape because it contains some of Apple’s proprietary code:

@i_Enthusiast the jailbreak shown is a more of a stepping stone for us, it can’t be released because it includes some of apples software

You should not expect the carrier unlock soon too. This is because iPhone 4 uses a new baseband OS, which will require a complete rewrite for ultrasn0w unlocking tool:

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Here's a quick 10-minute video walkthrough of everything you need to know about new Apple iPhone 4:

For more on iOS 4, check out the iOS 4 in 10 minutes video.

[via tipb]

When the iPhone 4 was introduced at the WWDC, Apple especially noted the capabilities of the device, putting emphasis on its camera. The company said that, even though the iPhone 4 had only 5 megapixels, while 8 megapixels was beginning to be the norm for the latest smartphones, the iPhone 4 would have a far superior performance thanks to some special features that go far beyond the simple megapixel count.

Now the iPhone 4 is finally on the market, and so are samples of the new Droid X from Motoralla introduced on Wednesday. This made camera tests possible and this is what Macworld did in their series of tests aimed to compare 4 devices: the iPhone 4, it’s predecessor 3GS, the Droid X, the HTC EVO 4G, Samsung HZ35W and Galaxy, as well as basic Sony and Samsung point-and-shoot cameras. For the video test, the devices were also compared to the Flip Video M2120.

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