Archive for June 26th, 2010

One of the main iPhone 4’s innovations is FaceTime, a new video calling feature. Unfortunately, at the moment it is only limited to calls from one iPhone 4 to another, and it makes it rather challenging for people to try it out, since not all of them know other iPhone 4 users.

Apple has suggested a solution: a new testing and support hotline at 1-888-FACETIME. Before starting a FaceTime session with a representative from Apple, callers will be asked a couple of questions about their new phone. Then they can get more information about the new feature, ask some questions and test FaceTime.

The hotline currently works from 8.00 a.m. to 8.00 p.m. Central Time.

The problem of signal loss with the iPhone 4 is still on, and users have begun to address the company itself for more information. Is it a hardware or software problem? What is being done to fix it? Steve Jobs is very laconic about it: yes, the problem is there but this is a “non-issue” and you should just avoid holding it that way.

Sounds incredible, but there it is, Apple’s official statement.

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