One Woman Made Apple to Change Their Paying Policy

Some time ago one of the TV-channels in San Francisco, California, broadcasted a news report that highlighted a woman who wanted to purchase an iPad with cash but was denied by Apple representatives in her request. Diane Campbell, who lives on a fixed income and was just saving money for an iPad, became a victim of the company's policy that ensures the device is properly distributed.

Now we received information that Apple had changed its policy and presented her the device for free. The company's senior vice president of retail Ron Johnson told the newscast Apple will stop following credit-only policy.

"It came to our attention that Diane, through your story was very interested in buying an iPad with cash. And we made a decision today to change that."

Two Apple employees came personally to Diane's home to deliver her an iPad for free. Later she talked to the ABC station with an iPad in her hands and said:

"I am just so excited! Words cannot explain right now."

The iPad sales started on April 3. Because of a strong demand for the product, the number of devices available became soon very limited and Apple decided to use the special policy that would allow purchasing only two iPads per customer. After the incident with Diane Apple now allows paying with cash, but customer must set up his Apple account at their store.

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Written by SimplyMax

Friday, May 21, 2010. 3:27

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