Italy fines Apple $1.2M for 'unfair commercial practices'


Reuters reports that Apple has been fined 900,000 euros, or $1.2 million, in Italy in response to complaints of "unfair commercial practices" related to product warranty disclosures. Apple sold its products with a standard one-year warranty. The customers had an option to buy a second year through AppleCare, but local laws require companies to protect buyers with a free two-year warranty.

According to the report, Italy's antitrust regulators ruled that Apple has not been providing adequate disclosures about the two free years of product warranty assistance required under Italian law that is why Apple was fined 400,000 euros for not providing adequate information to customers about the length of product guarantees, and another 500,000 euros stemmed from Apple not giving customers enough information about its AppleCare extended warranty.

The authority said Apple Sales International, Apple Italia and Apple Retail Italia did not properly inform customers that they were entitled to two years of free assistance under Italian law. Three Apple spokesmen contacted by Reuters weren't immediately available for comment.

Information provided about an extra guarantee scheme, the "AppleCare Protection Plan," encouraged customers to buy the service without clearly explaining that it overlapped with the free assistance required by law, the competition authority said.

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Written by Svetlana Osipova

Wednesday, December 28, 2011. 15:53

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