Apple removes AppleCare From Sale In Italy

In July we reported that Apple was threatened with a temporary closure of its operation in Italy if the company did not change its warranty policies. Previously Italian antitrust regulator fined Apple $1.2 million for misleading practices of selling one-year AppleCare warranties and not informing customers about a two-year warranty that is mandatory by European Union law. Now it seems that Apple has officially removed its AppleCare Protection Plans from sale in Italian retail stores with only online version of its plans still available for consumers in Italy.

Today setteB.IT posted the image above that shows an email from Apple Distribution International to Italian Apple resellers. Apple notified resellers that it would no longer sell AppleCare Protection Plans in Apple Stores and through authorized resellers in Italy. According to the emai, it also seems that Apple will stop offering services related to AppleCare over the phone in Italy.

setteB.IT also said that Apple updated its terms for AppleCare on its website in Italy. And instead of a “1 year warranty” the site now reads:

“AppleCare plans benefits are added to the 2 year warranty of the seller, required by Italian regulators to protect the consumers”.

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Written by maxim

Tuesday, November 13, 2012. 0:18

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