Apple refund charges spended by british boy

A five-year-old boy from the UK accidentally made a purchase in the amount of £ 1700 ($2550) in just 15 minutes. This was happened after he asked his father to enter the password for the free download, reports BBC (via Gizmodo).


The Zombies vs Ninja game was available for free download with the purchase of key packages and weapons in the game worth £ 70 ($ 105). Neither the five-year-old, Danny Kitchen, nor his parents were not knowledgeable about the tax payment for playing.

His mother, Sharon Kitchen said:

“He was very upset when he realised what he had done. His brothers and sisters were telling him off, but of course he didn't know what he did - he's only five.”

Apple refunded charges, but the incident highlights the dangers of freemium games aimed at young children. As for Danny:

“I was worried and I felt sad. I’m banned from the iPad now.”

The situation became public a few days after Apple granted the claim of the same plan, offering affected customers iTunes credits of $ 5 and cash payments to clients whose claims exceed $ 30.

It is not clear how Danny Kitchen was able to purchase content in application if his father had only entered the account password to download the application. Apple has divided the purchasing applications within in-app purchase with the introduction of iOS 4.3 two years ago. The password should be requested again before the purchase can be activated inside the application.

Apple also provides a variety of parental controls and restriction tools to minimize the occurrence of such issues. This allows parents to set content type that can be used on the device, turn off the application download or purchase within applications or require a password for each application, account, or transaction in the application.

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Written by Svetlana Osipova

Saturday, March 2, 2013. 11:12

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