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Top 5 customer complaints about smartphones: Samsung Galaxy SIII, iPhone 4S, Nokia Lumia 900, HTC Titan II, Galaxy Nexus and Blackberry Curve
FixYa, an online tech support community, released an interesting report regarding the top 5 most commonly reported issues in some of today’s most popular smartphones.
The data comes from more than 25 million users and 650000 experts. And the report covers top handsets like the Samsung Galaxy SIII, iPhone 4s, Nokia Lumia 900, HTC Titan II, Galaxy Nexus and Blackberry Curve. Let's take a look at the results:
As far as the iPhone 4S goes, the top 5 most reported issues are:
- Battery Life – 45%
- Can’t Connect to Wi-Fi – 20%
- Bluetooth Connection – 15%
- Siri Complaints – 10%
- Other – 10%
Leave a commentApple's next iPhone to feature quad-core processor
This week DigiTimes’s industry sources from the Far East provided more information about the next-generation iPhone’ processor. As reported, the new iPhone would feature a quad-core ARM processor based on Samsung's Exynos 4 architecture. The sources did not presented any further details.
Last year’s iPhone 4S feature a custom dual-core processor clocked at 800 megahertz, dubbed by Apple the “A5”. The chip was first introduced in the iPad 2. This year’s iPad couldn’t boast of the updated processor model, dubbed the "A5X," but it is sooner a slightly revised version of the A5.
Google And Samsung Plan To Join Their Efforts In Legal Battle Against Apple
It’s no secret that Apple aggressively attacks any company involved with mobile OS Android, including filing lots of patent suits against such companies as Samsung and HTC. One of the biggest victories for Apple came last week as the company won preliminary injunctions against Galaxy Nexus and Galaxy Tab 10.1.
Brightcove’s API Makes It Easier To Create Dual-Screen Apple TV And iOS apps
Today Brightcove App Cloud Core, a free edition of its app platform allowing developers to create iOS apps using JavaScript and HTML5. One of the main new features of the platform is the ability for developers to create dual-screen iOS app to transfer content to the Apple TV via AirPlay.
Facebook reportedly hiring former Apple iPhone engineers for phone project
The New York Times claims that Facebook is drawing upon former Apple engineers and has hired "more than half a dozen former Apple software and hardware engineers who worked on the iPhone" to develop its own phone. The New York Times’ report also said that Facebook is interested in buying a smartphone company. It raised $16 billion during its recent IPO, enough to purchase either Research in Motion or HTC.
One tipster suggested that the current effort is the company's third attempt to build a smartphone. People who reportedly worked on the first attempt told the Times that the project fell apart because it proved to be more difficult than expected. As a result, Facebook is believed to have realized that it needs industry-experienced veterans to develop hardware, specifically Apple alumni.
Apple's iPhone climbs to 31% share of US smartphone market
comScore released on Tuesday quarterly data from its MobiLens service, which surveyed 30,000 mobile subscribers users, revealing that the iPhone made up 30.7 percent of the U.S. smartphone market and 14 percent of the mobile market in the first quarter of 2012.
Apple's share of the smartphone market grew 1.1 percent when compared to the fourth quarter of 2011. The figures were up 0.5 percent from Apple's three-month average from February.
Apple Asked ETSI To Set Basic FRAND Licensing Rules
After being defeated by Motorola in a patent dispute over FRAND licensing this month, Apple proposed the European Telecommunications Standards Institute to set consistent royalties for patents that are essential to wireless communication standards, the Wall Street Journal. The body participates in setting the standards relating to 4G LTE, 3G UMTS and GSM technologies.
Apple’s Profit Share Among Top Mobile Phone Manufacturers Reached 75%
Asymco's analyst Horace Dediu has published his of profit and revenue distribution in the global mobile phone market. According to his analysis, Apple has increased its share of the top phone manufacturers’ profits to 75 percent. Samsung followed in second position with 16 percent of profit share, and no other manufacturer received more than 4 percent of profits.
Apple Became The World's Top Semiconductor Consumer In 2011
Given the increasing popularity of Apple’s mobile devices and growing demand for smartphones, it is no surprise that Apple is raising its expenses on chips. The research firm Gartner that Apple is now the largest buyer of semiconductors in the world as measured on the basis of Design TAM, or total silicon content in all devices designed by Apple and its rivals. In 2011, Apple spent $17 billion on silicon parts, which accounts for 5.7% of total silicon buying.
Smartphone makers plan to mirror Apple's approach with fewer models each year
DigiTimes reported on Friday that HTC, Research in Motion, Sony and Motorola Mobility are planning to change their strategies by reducing the number of new handsets that they produce in an attempt to repeat success of Apple’s products. As far as we know, the company releases just one iPhone model each year, while other mobile manufactures produce plethora of smartphones, which often differ from each other with minor changes.
Such strategy will allow increasing sales and saving money on development and marketing costs. The companies also expect to be more efficient in obtaining components and shipping products.
Kodak lawsuit accuses Apple of violating four patents
On Tuesday Kodak has filed lawsuits against Apple and HTC claiming infringement of patent violations regarding the sharing of digital pictures between various electronic devices. The claim accuses Apple of violating four digital photography patents Kodak said it obtained after "concluding it would be desirable for people to easily share pictures" from digital cameras without having to first upload them to a central PC. Apple and HTC are likely to cooperate with each other over the Kodak suit, although the companies are suing each other.
Essentially, any Apple product with a camera is affected by the proposed suit, but specifically cited examples include the iPad 2, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S, and the iPod touch (4th generation).It is unclear whether software like Apple's Photo Stream, which allows digital images taken on one iDevice to be pushed to other devices through the company's iCloud, or other third-party apps that allow for image transfer over Bluetooth or WiFi are being targeted in the suit.
54% of future smartphone buyers will choose Apple's iPhone
ChangeWave Research yesterday released the results of its new survey of North American smartphone customers. The survey demonstrates that over a half of those looking to purchase a smartphone over the next 90 days are planning to buy an iPhone 4S. But the 54% share of future buying plans held by Apple as of December was down from 65% in September.
The late December survey looked at smart phone demand trends going forward, and finds Apple iPhone demand remains incredibly strong more than two months after the iPhone 4S release.
Among respondents planning to buy a new smart phone in the next 90 days, better than one-in-two (54%; down 11-pts) say they'll get an iPhone.
Apple has never dominated smart phone planned buying to this extent more than two months after a major new release.
Apple could collect $10 for every Android device sold
Kevin Rivette, managing partner at intellectual property firm 3LP Advisors LLC, said in an interview with Bloomberg that if Apple were to abandon its lawsuits against Android smartphone manufacturers and instead negotiate licensing fees for its patented technology, Apple could collect $10 for each Android device sold. But as far as we know Apple is not interested in licensing Apple's patented technology to Android manufacturers. Steve Jobs called the Android products as the “stolen” ones and wanted “to go thermonuclear war” against Android.
"A scorched-earth strategy is bad news because it doesn't optimize the value of their patents -- because people will get around them," Rivette told Bloomberg.
"It's like a dam. Using their patents to keep rivals out is like putting rocks in a stream. The stream is going to find a way around. Wouldn't it be better to direct where the water goes?"
Such approach makes mobile devices manufacturers to modify their infringing products and work around Apple's intellectual property. For example, earlier this month, the U.S. International Trade Commission found that HTC was in violation of an Apple patent related to "Data Detectors," but only a day later HTC said it was testing new devices that work around Apple's patent.
Apple accused of feeding intellectual property to 'patent troll'
The new report claims that Apple has transferred several patents to the patent-licensing firm Digitude Innovations and accuses the company of aiding a so-called "patent troll." Digitude Innovations filed suit against tech giants this week, including Research in Motion, HTC, LG, Motorola, Samsung, Sony, Amazon and Nokia. Having investigating the lawsuit, TechCrunch found out that two of the patents mentioned in the lawsuit had belonged to Apple earlier this year.
Apple is claimed to transfer a dozen of patents to the company called Cliff Island LLC earlier this year. Noteworthy, the company's address is the same as Digitude investor Altitude Capital. Cliff Island apparently transferred the patents to Digitude.
In June Forbes reported that Digitude Innovations was established by Altitude founder Robert Kramer. Digitude is in the business of acquiring patents to sue others, the company has been labeled a "patent troll." The company is utilizing a new investment strategy of allowing investors to contribute patents instead of money. Participating companies would then receive a license for all of the firm's patents.
It is not clear whether Apple entered into an agreement with Digitude, but Apple may use the company as a "hired gun" in its patent battles.
"The idea that the company didn’t have any options other than handing over valuable patents to a patent troll — knowing full well that it would then use those patents to sue other tech companies — seems ludicrous."
Logging Software From Carrier IQ Is Found On Many Mobile Phones
During the last several days, there have been many reports on the findings of revealing that logging software is present on many BlackBerry, Nokia and Android phones. The software called "IQRD" was developed by the company Carrier IQ. The summarized the showing the scope of logging.